As Director of Risk Products, Alex Toews is responsible for the vision, roadmap, definition, release, roll-out and market/customer adoption of Risk Management solutions. With a background in Management Consulting and technology implementations for Risk Management programs, Toews approaches product management with a devotion to both detailed subject matter as well as end-user practicality. His experience expands over several industries including banking, capital markets, wealth and asset management, real estate, higher education, retail and several other verticals.

Alex received his Bachelor of Business Administration from Northeastern University (Boston, MA) with a concentration in Finance & Accounting. In addition, he has multiple Risk Management industry certifications such as Professional Risk Manager (PRM) and Certified Anti-Money Laundering Specialist (CAMS). Alex has been featured as a speaker, facilitator, author and subject matter expert across organizations such as Risk and Insurance Management Society (RIMS), Compliance Week, Continuity Insurance & Risk (CIR), Open Compliance and Ethics Group (OCEG) and many others.

While outside of his Fusion commitments, Alex can be found in the gym, on the soccer pitch or strapped to a pair of skis. As a native resident of Maine, he has an undeniable affinity for the outdoors and all activity that comes with it!

Fusion Risk Management
Senior Director of Value Creation & Delivery

Paula Fontana leads product marketing at Fusion Risk Management, a global provider of risk, crisis, supplier, and business continuity management solutions. With over 20 years of experience with startups and large, multinational companies across a broad set of verticals, Paula works with customers and innovation teams to examine and re-engineer the fundamentals of business processes, driving new impact and growth, and building thriving, resilient organizations in the process.
Paula’s professional experience includes global leadership roles in innovation, design, development, operations, and delivery at Wiley Education Services, LexisNexis, United Airlines, and TransUnion as well as startup organizations in supplier risk management, media, and health care.

Fusion Risk Management
Director Product Design

Ross Belmont leads product design and platform product management at Fusion Risk Management, a global provider of risk, crisis, supplier, and business continuity
management solutions. He is an experienced product leader with a long history in the Salesforce.com ecosystem and deep skills in user experience design, demand-side innovation, and software development.
Ross’s 20-plus years of professional experience includes work with household names in B2B software, from growth-stage startups to global enterprises in finance, health care, and other verticals. When he’s not working, Ross is either crafting something in the kitchen or keeping his dogs out of trouble.

Fusion Risk Management
Solutions Engineer

Madeline started her career at Fusion as an Implementation Analyst delivering our solutions to dozens of enterprise clients. It is here where she built her technical skills that she's carried over into her new role as a Solutions Engineer. She continues to bring the platform to life for prospective clients.

Jeremy has operated at the intersection of consulting, design, technology, and education for more than 20 years. Having worked for Fortune 100 companies, cultural not-for-profit organizations, and educational institutions, he draws on a broad spectrum of experiences to revolutionize the risk industry.
Jeremy combines system/design thinking, technology acumen, and learning mythologies and with industry standards to create new ways of understanding crisis management and business continuity. This unique point of view stems from Jeremy’s graduate work in visual culture at Columbia University, his graduate work in online learning at MIT Media Lab, and his degree in Technology in Education from Harvard University, where he studied how people learn and interact with technology.
As Managing Director of BDO’s Crisis Management and Business Continuity practice, Jeremy ensures the quality delivery of all projects across consulting, design, and technology. This holistic view of programs ensures success and allows clients to circumvent common pitfalls that programs face today.
Jeremy has been a frequent speaker at RIMS and BCI World Conference—unpacking how to build engaging and sustainable risk programs for such companies as The Walk Disney Company, Mars, Lululemon, Novartis, Macquarie Group, Bemis, Abbott Laboratories, and many more.
As Managing Director of BDO’s Crisis Management and Business Continuity practice, Jeremy is responsible for client delivery and experience in technology, design, and learning solutions.

Fusion Risk Management
Solutions Engineer

Ryan Shea As a Solutions Engineer II, Ryan works with both existing and prospective clients across all industries demonstrating what is possible with the Fusion Framework System. Over the last two years, he has been working very closely with the Financial Services practice to help bring the vision of operational resilience to life in the Fusion platform. Prior to working at Fusion, Ryan lead implementations to delivery vendor management solutions at SAP Fieldglass.

Fusion Risk Management
Senior Advisory Consultant

Lynn is a senior advisor who assists clients in the design, implementation, and management of enterprise-wide risk, resiliency and recovery programs. Lynn is experienced in all BC practice areas and currently focuses on guiding executives and business continuity leaders to maximize the value of continuity risk management programs and solutions. He brings an experienced perspective to business continuity, disaster recovery, and incident management focused on customized, viable solutions.

Lynn started his career in information technology after earning his Bachelor of Science Computer Science in 1981. He began his journey in the world of Disaster Recovery and Business Continuity in 1986 in the employ of the DR/BC pioneer, Comdisco Disaster Recovery Services. Over the course of Lynn’s career, he has supported hundreds of exercises and recovery from dozens of actual disasters. Lynn has served as Software Manager, DR Architect, BC Program Manager, and EOC Incident Manager for notable IT service providers and financial institutions.

Prior to joining Fusion, Lynn contributed to a large financial institution’s enterprise resiliency efforts as a Senior Enterprise Resiliency Advisor. He advised business units on development of recovery plans, developed and executed BC/DR exercises, implemented a new Enterprise Operation Center, and managed the BC/DR application tool set. In addition, Lynn supported the governance efforts of the organization’s Risk Management and Compliance business units.

Fusion Risk Management
Senior Vice President Strategic Engagement

Steve brings more than 13 years of experience in the risk and resilience industry to support our largest, most complex customers and strategic partners by aligning the product technology to client and market needs.
As one of the earliest employees at Fusion, he worked with the founders of Fusion to establish our formal technology partnership with Salesforce.com and created the original product architecture and design of the Fusion Framework System. Steve then led the Fusion product team for ten years and worked closely with nearly every early customer and industry analyst to establish Fusion as a market leader. Steve earned a Bachelor's Degree in Computer Information Systems and an M.B.A from the University of Cincinnati and held various technology and development roles before Fusion.

Fusion Risk Management
VP of Customer Success

As VP Customer Success, Ramya champions programs to help Customers achieve their desired outcomes in their mission-critical initiatives. With over 13 years of experience in scaling product & technology adoption, she helps companies accelerate their digital journey towards Operational resilience.

Sean has operated as a risk management entrepreneur and innovator for more than 20 years. He has earned his unique insight through his career journey. From his roots of prior military and consulting to owning his own risk management consulting firm for over 12 years, he brings the knowledge needed survive and thrive in today’s risk environments to BDO.
Sean counsels executives and boards on how to build risk programs that protect their people, products, and profits that shape truly great organizations. To thrive in today’s global landscape, Sean combines cognitive and behavioral science, military models, storytelling, and a variety of risk methodologies to customize how companies understand, manage, and leverage risk.
Sean’s mission is to continually innovate risk management through science, learning, and technology. What worked in the past for risk manager, may not today. He takes an entrepreneur approach to risk programs by transforming them from a compliance driven and project focus program to running it like a business. This transformational change elevates risk manager in their organization and promotes self-sustaining initiatives.
As Managing Director of BDO’s Crisis Management and Business Continuity practice, Sean is responsible for the practice’s growth, innovation, and success.