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Allow easy to extend webinar if you click "Ignore"
A2 Created by Adam Woodworth on February 17, 2022
Open
A2
Adam Woodworth
Thursday, February 17 at 10:15 AM
I ran my first live webinar with BigMarker last night and ran into a huge problem. I had no idea the webinar was going to automatically end after 2 hours. When the pop-up banner showed asking me if I wanted to "Extend by 1 hour" or "Ignore", I accidentally hit "Ignore". I had no idea this was going to even show up so I was taken by surprise. I then couldn't find any way to stop the webinar from auto ending. This was terrible because it cut out 10 minutes before I was done with Q&A and selling my product. PLEASE add some way to easily keep the webinar going. I now know to hit "Extend" but if I accidentally click the wrong button again it would be great to easily extend it somehow. I know I can contact support but there's no guarantee they will respond in time before the webinar ends. Also, please please please add some way to let the webinar automatically go beyond 2 hours. I had a lot of windows open, including a Keynote presentation that I was streaming using RTMP, which was covering the top of the BigMarker webinar window most of the time. Luckily when the auto-ending banner popped up I was looking at the webinar window, but if it had popped up while I was looking at my Keynote presentation I would have never even seen the banner and it would have auto ended anyways. PLEASE let there be some setting where the webinar lasts for 4 hours instead of 2 by default.