Bissan is a senior product leader at Elsevier, working at the intersection of research, AI, and discovery. She focuses on modernizing research platforms in ways that genuinely support researchers while balancing innovation with trust, transparency, and responsible use. With hands-on experience guiding large-scale transitions from legacy systems to AI-enabled, cloud-native technologies, Bissan brings a practical and empathetic perspective on how trusted AI and responsible metrics can help future-proof research impact and reputation. She is passionate about reducing friction in research workflows and building products that earn long-term trust.