Aishwarya Nayal
Customer Success Manager, Elsevier
Ms. Aishwarya Nayal is a seasoned professional with over 12 years of experience in academic publishing and research solutions. As the Customer Success Manager for Elsevier in South Asia, she specializes in enabling researchers, faculty, and institutions to make the most of platforms such as ScienceDirect, Scopus, and Mendeley.
She is a Scopus and SciVal Certified Trainer and an active member of the Mendeley Global Community, bringing deep expertise in research metrics, scholarly publishing, and research workflow tools. Aishwarya has conducted over 300 national and international workshops, empowering researchers and students across leading government and private institutions to elevate their research impact and publishing success.