Topic: Design

Sullivan is the Head of User Research and Design Strategy for Sabre. He is an expert in design thinking, user research, accessibility, usability, and innovation. Sullivan has led design thinking workshops with several Fortune 500 companies and founded the Big Design Conference. In addition, Sullivan founded the UX Certification program at Southern Methodist University where students are taught design strategy, user research, UX design, and usability testing within one semester. He is a Keynote Author on Slideshare, where his presentations are among the top 1% of content on the site. Sullivan is the author of The Design Studio Method: Creative Problem Solving with UX Sketching and is currently writing another book on user research and innovation.