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WEBINAR ENDED
· 1 hour

Customer Service and Sales Tactics Over the Telephone

Thursday, March 23, 2017 · 12:30 p.m. · Guadalajara
About This Webinar

In this webinar, participants will learn how to:
-Incorporate phrases that sell into their everyday speech patterns on the phone, increasing revenue and delighting customers
-Deal with difficult situations with tact and finesse; preventing situations from ever reaching a supervisor, and increasing customer loyalty all at once
-Project a polished, professional image from start to finish, and create an experience for your customers that sets you apart from the competition--no matter what your budget is.

Categories:
BUSINESS & FINANCE CAREER COACHING EDUCATION & LEARNING OTHER
Who can view:
Webinar Price: $99.00
Webinar ID: 10f4b886dc51
Featured Presenters
Webinar hosting presenter Dan O'Connor
Tactical Communication Expert, Author, Trainer, and Keynote Speaker
Internationally acclaimed author, trainer, and keynote speaker Dan O’Connor has been leading the communication training industry for more than 20 years.Through his bestselling books SayThis —Not That and Energy Vampire Slaying: 101; his #1 rated YouTube channel, Communication Training Videos with Dan O’Connor; his popular online course OnlineCommunicationTraining.com; and his breakthrough proprietary tactical communication learning system, Step Out of the Shadows and Speak; Dan has been setting new benchmarks in training, and transforming the lives of millions of people as well as countless organizations all around the world.

Why is Dan’s training so different? Dan has always been known for his ability to do what many others seem to overlook in communication training courses—he gives you the words. Once you experience Dan’s training, you’ll see how his unique danger phrase and power phrase lists, free-style scripts, step- by-step communication strategies, and tactical verbal patterns can can help you, your whole family at home, or your entire team at work project a polished, competent, confident image, and overcome even the most difficult communication and customer service challenges. Dan, however, maintains that while his communication training tends to be of a professional nature, the result is inevitably surprisingly personal.

“Powerful communication training,” says Dan, “eventually comes down to this: It helps you see the best in others even during the most difficult moments when people can’t even see it in themselves. Once you start doing that, you see that it’s not about professional communication skills or personal communication skills at all, but in the end, it’s ultimately about miraculously transforming every relationship in your life.”

Dan divides his time between the United States and Mexico, where he lives just outside of Guadalajara, in San Antonio Tlayacapan, a lakeside village nestled in the Sierra Madre. It is there that Dan lives to spoil his two Springer Spaniels—Maggie Mae, his material girl (If you have watched Dan’s videos on the 5 languages of love, appreciation, and respect you’ll know), and the four-legged relationship hero that’s changing the course of communication history—Buddy the Dog.
Hosted By
Dan O'Connor Training webinar platform hosts Customer Service and Sales Tactics Over the Telephone
Dan O'Connor Training specializes in tactical communication training, which was originally created and developed by author, trainer, keynote speaker, and tactical communication expert Dan O'Connor. For more information about training and topics, visit http://www.danoconnortraining.com
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