Learn how to apply Total Quality Management (TQM) concepts to become Total Quality AUDITORS. Amanda "Jo" Erven's Total Quality Auditing® approach – or TQA – concept was born based on her research of the successful TQM movement.
It is a simple concept, that starts with one idea: Internal Audit functions should complement their traditional, required activities with an active role in the organization culture itself.
It is all about being a proactive audit function, not a reactive one.
The TQA objective is to change organization culture, leadership, and practices of audit functions. Audit needs to find solutions to problems in different and more effective ways, and in this discussion with Amanda "Jo" Erven you will get a plethora of “ah-ha” moments to help you implement needed change so you become more proactive and provide a higher quality product to management and the board.
Delivery Method: Group
CPE Hours: 1.0