WEBINAR ENDED
Presenters
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    Jennifer White
    President, National Emergency Numbers Association
    Jennifer White is a 25 year veteran of public safety. She has served as a paramedic as well as in all roles within a PSAP to include telecommunicator, supervisor , trainer and director. She has been the president of her state NENA chapter three times and served as the first chairwomen of her state 911 board. Jennifer has participated in drafting and advocating several pieces of legislation to improve 9-1-1 funding and safety of citizens. She has had the honor of serving on many public safety boards and committees on a local, state, and national level. She has been asked to speak at multiple events as a subject matter expert. Jennifer is the current president of the National Emergency Number Association.
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    Mike Isherwood
    Founder & CEO, Softable Ltd
    Mike Isherwood is British APCO business group Chairman, co-founder of the Control Room Awards & International Control Room Week and Founder & CEO of tech consultancy Softable Ltd.
    He is also a passionate advocate of mental health services within the emergency services and is raising money and awareness by running 10KM (6.2 miles) every single day of 2022, known as ‘The
    10K-A-DAY-GUY’. Mike is presenting at the BAPCO Show on Mental Health and can be seen completing his run on a treadmill at the show. Pop over and show your support for mental health within the
    emergency services!
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    John Stone, ENP
    Engineer, Public Safety Solutions, Avaya
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    Perpetual Addo
    Dispatch Center Supervisor, National Ambulance Service, Ghana
    A renowned Dispatch Center Supervisor with over 15 years dedicated service in saving lives through medical communication.

    Perpetual started her career from the Ambulance Control Room in Ghana after training as an Emergency Medical Technician. She acquired effective public safety communication skills by virtue of dedication, commitment, passion and hard work.

    She is a public relations expert, a writer, public speaker and a trainer. She has contributed immensely towards the development of Ghana's Ambulance '1-9-3' Dispatch Center.

    She received a 'Certificate of Honour' for her professionalism in emergency medical communication. She is an U.S.A. certified EMS Trainer of Trainers and a member of British APCO.
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