Case Study: Entergy Grows Revenue, Increases Customer Satisfaction with Value-Added Services
As a utility executive, you understand the importance of meeting customer demands and driving revenue growth. Entergy, a forward-thinking utility, has successfully achieved both through its value-added service programs, specifically the Power Through Resiliency-as-a-Service. This webinar will provide valuable insights into Entergy's innovative approach, the benefits it offers to customers and communities, and the partners that enabled the program.
Key Learning Outcomes:
• Discover how resiliency is a top priority for customers, according to their feedback
• Learn about Entergy's Power Through program and its collaboration with Enchanted Rock to develop customized resiliency solutions for C&I customers
• See how the resiliency assets are aggregated in a virtual power plant, enabling Entergy to monetize otherwise idle capacity and provide cost-effective resiliency
• Understand the comprehensive cost allocation approach that ensures fairness and benefits the broader community, especially societal benefit customers
• Gain insights into Entergy's customer-centric approach and its positive impact on revenue growth and customer satisfaction
Watch this on-demand webinar to discover how Entergy's Power Through Resiliency-as-a-Service program can help you differentiate your utility, meet customer needs, and drive growth.
Schurr holds a Bachelor of Science in mechanical engineering from the University of California, Davis and a Master’s in Business Administration from St. Mary’s College in California. He is also a registered Professional Engineer in the State of California, and he is a co-inventor on seven patents related to distributed energy.
Mr. Ramsel leads the development and executing the company’s strategy for product sales, marketing and developing insights derived from the voice of the customer. He is also building customer identification and retention strategies for new and existing products in collaboration with other key leaders in the customer organization.
Prior to joining Entergy, Mr. Ramsel served in multiple leadership roles with NextEra Energy, Inc. during which time he held positions in project development, growth and innovation strategy, new customer programs, distributed solar, energy storage and emerging technology projects, geospatial information systems, data analytics, training, and talent development.
