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Q4 Community Town Hall: What's new in Klaviyo

About This Webinar

Klaviyo is always evolving, and we know it can be a lot to keep up with. Between new features, product updates, and everything else on your to-do list, finding the time to figure out what's new (let alone how to use it to the full potential!) isn't always easy. That's why we're introducing Community Town Halls, a new way to hear about everything new that matters in 60 minutes.

Join us for our first Community-exclusive Town Hall where the people behind Klaviyo's latest features will show you what's new, why they built it, and how you can put it to work.

We're going beyond the release notes with live product walkthroughs, practical tips, and plenty of time for your questions. Whether you're curious about Composer, looking for smarter ways to use your customer data, or just want to make sure you're getting the most out of Klaviyo, this hour is for you.

Agenda
  • 4:00–4:03 Welcome
  • 4:03–4:13 What's new in Composer and demo: GA features
  • 4:13–4:23 Composer Q&A
  • 4:23–4:30 What's new in Data and Personalization: SQL in KDP + Multiple RFM Models
  • 4:30–4:37 SQL + RFM Q&A
  • 4:37–4:41 What's new in Klaviyo Social: Social Performance
  • 4:41–4:45 Social Q&A
  • 4:45–4:49 What's new in Service: Customer Agent multi-geo
  • 4:49–4:53 Customer Agent Q&A
  • 4:53–4:58 Overflow Q&A
  • 4:58–5:00 Close
Who can view: Everyone
Webinar Price: Free
Featured Presenters
Webinar hosting presenter Gabby E.
Senior Community Specialist
Gabby Esposito is a Senior Community Specialist at Klaviyo. She manages content and customer engagement in the digital Klaviyo Community. Gabby has a background in content marketing and enjoys sparking connection through media and storytelling.
Webinar hosting presenter
Product Lead, Social Marketing
Brett leads product for Klaviyo Social, which helps brands turn social engagement into owned customer relationships. Previously, he was the founder and CEO of Gatsby, which Klaviyo acquired in August 2025. Outside of work, he loves good strong coffee, early morning runs and being a dad to a little toddler
Webinar hosting presenter
Lead Product Designer
Ellen Bechtel is a Lead Product Designer at Klaviyo, where she works on Composer, Klaviyo’s AI agent for marketers. She spends a most of her time talking with customers to learn how they actually want use Composer, and turning what she hears into product decisions and design patterns. She’s based in Boston.
Webinar hosting presenter
Product Manager, Customer Agent
Webinar hosting presenter
Director of Product, Data & Analytics, Ecosystem
Mike Donovan is Director of Product Management at Klaviyo, the leading marketing automation and customer data platform. After spending 15+ years as a Software Engineer in multiple industries, he transitioned into the role of Product Management. Before joining Klaviyo, Mike was VP of Product at Docker, where he helped build AI-powered solutions for developers, and, prior to that, SVP of Product at Sauce Labs. As a Product Leader, his core focus has been building enterprise-scale, AI-driven solutions that turn complex customer problems into competitive advantage.
Webinar hosting presenter
Product Management, Data Infrastructure, Ecosystem
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