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Genesys Multicloud CX for developers
About This Webinar
As with its Genesys Engage predecessor, Multicloud CX offers a wealth of options for developers. In this session, we'll walk through "The workspace toolkit," a library of web components and JavaScript APIs to build a custom agent web application from the ground up.
Who can view: People who registered for the webinar only
Webinar Price: Free
Featured Presenters
Senior Director for Product Management, Engage, Genesys
Kimlan Do is the Senior Director for Product Management in the Open Platform group on Genesys Engage. Kimlan is the product owner for Genesys Workspace Agent Desktop and a subject matter expert for Genesys Engage cloud private edition. She has also been product owner for many of the integrated solutions in Engage, like CRM and Workforce Management Adapters. Bringing 15+ years of experience in contact center applications has empowered her with the knowledge to understand all the different aspects of contact center software and operations. She is based in Genesys global headquarters in Daly City, California.
Senior Product Line Director, Genesys
Experienced technology-focused product manager with a demonstrated history of working in the computer software industry. Strong product management professional skilled in Contact Centers, Software as a Service (SaaS), Telecommunications, Quality Assurance, and Product Management.
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