Open for Business: How Associations Are Helping Their Members Navigate A New Norm

This webinar is comprised of three panels and a spotlight interview. Bringing together association executives from the national chambers of commerce, largest retail, world travel and tourism, and the hospitality industries to share insights into the new norm and what the future may hold.

Panel #1: Helping North America’s Businesses Combat Crisis: A National Chamber of Commerce Leadership Discussion

Representing more than 3.2 million businesses combined, the U.S. Chamber and Canadian Chamber of Commerce are the largest and most influential business associations in North America. Each entity will share what they’re doing to serve members, help businesses endure financial hardships, and ensure all return to work in a safe and sustainable way.

Neil Bradley
Executive Vice President and Chief Policy Officer
U.S. Chamber of Commerce

Ian Faris
Senior Vice President, Chamber Network Relations & Advocacy
Canadian Chamber of Commerce

Panel #2: The Revival of Retail: Executives of the Largest Retail Associations Discuss the Future

Executives of two of the largest retail industry associations in the world discuss how the industry has responded to recent challenges, and how their associations are serving members and bringing communities together to address serious issues and bolster economies.

Matthew Shay
President and CEO
National Retail Federation

Christian Verschueren
Director-General
EuroCommerce

Spotlight Interview: Setting Global Protocols for the New Normal: Spotlight Interview with World Travel & Tourism Council

The World Travel and Tourism Council represents the global private sector of travel and tourism and works with governments to raise awareness about the industry and ensure the sector is seamless, secure, safe, inclusive and sustainable. Learn how this association is leading the crisis readiness, resilience, and sustainability efforts of the entire travel industry.

Helena Bononi
Commercial Vice President
World Travel and Tourism Council

Panel #3: Reopening and Recovery of the Hospitality Industry: Industry Associations Share Strategies for Member Engagement, Resilience

The hospitality industry has suffered the most significant sales and job losses since the COVID-19 outbreak began. Associations in this sector have been challenged to ensure their members have the latest and best information and industry-specific guidance to allow for a safe reopening. Here’s how two industries are ensuring members are prepared for life after lockdown.

Suzanne Bohle
Executive Vice President
Council of State Restaurant Associations