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Shaping the Future Forecourt: Trends & Insights
About This Webinar
Forecourts are no longer just a place to refuel, they have transformed into hubs for retail, refreshment and innovation. As we move into 2025, changing consumer expectations, evolving operator strategies and technological shifts continue to shape the future forecourt.
Join Lumina Intelligence's Insight Lead Andy Crossan for a data-led webinar exploring the key trends and insights that will define the next generation of forecourt experiences. Drawing on exclusive findings from the Lumina Intelligence Forecourt Survey 2025, our experts will unpack what’s driving transformation from both a consumer and operator perspective and how businesses can stay ahead.
Agenda
- Market conditions & challenges: How operators are navigating cost pressures, crime, and space constraints.
- Consumer behaviours & expectations: What drives forecourt visits, spending habits, and brand loyalty.
- Expansion of traditional services: The rise of food-to-go, coffee, convenience retail, and personal services.
- EV & the future: Adoption trends, alternative fuels, and infrastructure challenges.
- Opportunities for differentiation: How innovative services like Just Eat partnerships and valet services are increasing footfall.
Who can view: Everyone
Webinar Price: Free
Featured Presenters
Insight Lead
Andy Crossan is the Insight Lead at Lumina Intelligence. With over a decade of experience in commercial and category insight roles, Andy has built a strong reputation for understanding consumer behaviour and market dynamics across multiple retail channels.
Before joining Lumina Intelligence, Andy held roles on both the agency and supplier sides, including at Hain Celestial, where he worked on well-known UK brands. His insight spans the full spectrum of the industry—from main estate and convenience stores to e-commerce.
Andy is passionate about using data to tell compelling stories that drive positive change in the convenience and wholesale sectors.
Before joining Lumina Intelligence, Andy held roles on both the agency and supplier sides, including at Hain Celestial, where he worked on well-known UK brands. His insight spans the full spectrum of the industry—from main estate and convenience stores to e-commerce.
Andy is passionate about using data to tell compelling stories that drive positive change in the convenience and wholesale sectors.
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