Best Practices: Keeping Clients Informed

About This Webinar

Alt Legal’s “Best Practices” webinar series is designed to help customers make the most of the platform’s evolving capabilities. In this episode, Product Manager Sophia Ottinger will discuss new and upcoming updates to Alt Legal’s software. Then, Alt Legal systems expert Satori Stockpyle will demonstrate how to configure Alt Legal to support clear, consistent client communication and collaboration throughout the trademark lifecycle. In particular, the webinar will cover:
* Customizing client access levels to optimize automated notifications
* Aligning Alt Legal automations with internal workflows
* Providing clients with portfolio information through reporting or direct access
* Collaborating directly with clients on new applications using the Forms feature

Everyone who’s registered for this webinar will receive an email with a link to the recording.

Who can view: Everyone

Webinar Price: Free

Featured Presenters

Sophia Ottinger

Product Manager at Alt Legal

Sophia Ottinger is Alt Legal’s Product Manager. She has over 20 years of experience in the customer support arena, and 5 years as a product manager, and brings a wealth of expertise in understanding and addressing client needs. A law school graduate, Sophia applies her comprehensive knowledge of the legal industry to ensure that Alt Legal remains the most professional and user-friendly software solution in the intellectual property space.

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Satori Stockpyle

Trademark Process & Systems Lead at Alt Legal

Satori Stockpyle is the Trademark Process & Systems Lead for Alt Legal’s Assist team. She oversees daily operations of the docketing team and manages all technical aspects of the docket, including configurations, integrations, troubleshooting, and data integrity. With over a decade of intellectual property experience and deep expertise in docketing platforms, Satori helps clients maximize their use of Alt Legal’s software. She also partners with the product team to enhance the platform based on client feedback. A graduate of the University of Chicago with a degree in Economics, Satori brings strong analytical skills to process optimization and system development. Based in Seattle, she enjoys exploring the Pacific Northwest and spoiling her two cats.

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Hosted By

Alt Legal Community

Talks, webinars, roundtable discussions, and other Alt Legal Community events

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