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WEBINAR ENDED

The Future of Retail: Increasing Online Conversion Rates & CX

About This Webinar

The retail landscape has shifted dramatically in the 15 years, even 5 years. Some retailers got comfortable and didn't want to adapt to emerging technology trends. Those retailers are no longer around, and a few group of retailers that built their company on Customer Experience and innovative technology have moved to the front of the pack. This webinar will get you thinking, get you motivated and spark your inner innovation. We're going to look at what is driving the consumer purchase journey both online vs. in-store. How can video shopping assist reduce the purchase journey and increase your conversion rates. Especially for luxury items, household, furniture and sporting goods.

Agenda
  • Then vs. Now: Why are department stores dying? The Consumer Has Spoken
  • The Rise of Emerging Online Only Retailers
  • Connecting online with "showrooms" & smaller "Experience" stores
  • What Drives Purchase Journey Timeline & How Video Shopping Assist reduces it!
  • How do you handle Operational Issues With Selling Direct? Customer Experience
Categories:
BUSINESS & FINANCE SCIENCE & TECH
Who can view: Everyone
Webinar Price: Free
Webinar ID: 8da0085afef6
Featured Presenters
Webinar hosting presenter Carrie Chitsey W
Co-Founder & COO
Carrie has been an innovator in mobile, digital and retail consumer experience. Since founding one of the first mobile companies in the US in 2008, she has provided digital strategies to hundreds of retailers. Named Top 50 Mobile Executives in the US, Top 100 Female Founders, and Top 40 Marketing Execs in the US. She hosts a podcast the "Executive Innovation" and is published in many magazines and online resources.
Hosted By
One Touch Brands webinar platform hosts The Future of Retail: Increasing Online Conversion Rates & CX
One Touch Brands is the leader in providing video chat solutions to give our clients the convenience to connect with their customers from their own device whenever &  wherever. One Touch Video Banking creates branch-like experiences anywhere they are needed. Banks and credit unions can add a digital lobby to their website in minutes, creating deeper virtual video relationships with prospects and customers. To learn more go to www.onetouchvideobanking.com
Attended (15)
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