While many restaurants have returned to full capacity and indoor dining, 78% of operators say their restaurant doesn't have enough employees to support current customer demand. It’s clear that labor challenges and the delta variant may just be the biggest barrier to the recovery and success of restaurants. Many operators are turning to modern technologies to fill the labor void, support employee productivity, and make ordering and payments easier and faster.
Over the past 18 months, thousands of restaurants have invested in contactless and self-service technology to improve operational efficiency, speed-of-service and the overall guest experience. Restaurants are increasingly giving guests more control by empowering them to transact safely and easily, however they want, wherever they want. Join industry experts to learn how restaurant brands are successfully using omnichannel solutions to streamline workflow and operations while enhancing the guest experience.
Presented by SpotOn
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This webinar is approved for 1 Continuing Education Hour by the American Culinary Federation (ACF), and 1 Continuing Education Unit by the Foodservice Consultants Society International (FCSI). Please contact programming@winsightmedia.com after you've attended the session to request a certificate of attendance.