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Laura is a Customer Success Manager at SystemsLink. With a strong background in technology and a passion for customer satisfaction, she excels at building and maintaining long-lasting relationships with clients. Laura has a deep understanding of SystemLink’s software products and their capabilities, allowing her to effectively guide customers and help them maximise the value of their software investments.

As the Head of Solutions, James's primary focus revolves around the development and delivery of SystemsLink's comprehensive commercial offerings for both end users and consultants. This involves combining exceptional software solutions with a wide range of energy services to provide a convenient one-stop-shop for energy and sustainability solutions.

With over 13 years of experience in the energy industry, James has held various roles including sales management positions at Engie and Total Energies, where he managed both fixed and flexible contract portfolios. He also served as the Head of Business Development at the largest energy aggregator in the sector, Online Direct. Throughout his career, James has collaborated with over 300 energy consultancies across the UK, establishing valuable relationships and gaining extensive industry knowledge.