The pandemic has made health and safety top of mind for all. We know sanitation and safety measures will stay important while COVID-19 threats remain, but what about after virus concerns lull? We’ll forecast the evolution of contactless services and highlight noteworthy technology to enhance health and safety measures, along with other research, to help you understand shifts in this critical space. Then, we’ll turn our attention to sustainability—the big industry buzzword prior to the pandemic that has taken a backseat in 2020 to more pressing concerns. Join us as we discuss how sustainability will regain its importance and ways consumer and operator priorities will shift to help you strategize how to wisely invest in these types of initiatives.