On-demand
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Thursday, August 15, 2019 · 11:00 AM MDTIn this training I will cover several of the SnapEngage best practices for the agent and admin. Topics include Admin Dashboard, Agent Settings, tip & tricks and much more.
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Tuesday, August 13, 2019 · 7:00 AM MDTIn this training I will cover everything about using Proactive chat.
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Thursday, July 25, 2019 · 11:00 AM MDTIn this training I will cover everything all things admin. We will go over everything in the admin dashboard from setting up agents to configuring proactive chat and channels.
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Tuesday, July 16, 2019 · 4:00 AM MDTIn this training, Jon will go over how to best configure a handful of integrations. Email/ZenDesk/Hubspot and Salesforce
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Thursday, July 11, 2019 · 11:00 AM MDTIn this training I will cover everything an agent needs to know to be successful. This includes working with the Hub, agent settings, shortcuts and more!
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Tuesday, July 9, 2019 · 11:00 AM MDTIn this training, Jon will cover how to use Channels to give your customers more ways to contact you. Jon will also cover Labels to collect client data.
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Tuesday, July 2, 2019 · 4:00 AM MDTIn this training, Jon will cover how to use Channels to give your customers more ways to contact you. Jon will also cover Labels to collect client data.
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Tuesday, June 25, 2019 · 11:00 AM MDTIn this training I will cover everything an agent needs to know to be successful. This includes working with the Hub, agent settings, shortcuts and more!
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Thursday, June 20, 2019 · 11:00 AM MDTIn this training I will cover everything about using Proactive chat.
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Tuesday, June 11, 2019 · 11:00 AM MDTIn this training I will cover everything all things admin. We will go over everything in the admin dashboard from setting up agents to configuring proactive chat and channels.
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Tuesday, June 4, 2019 · 4:00 AM MDTIn this training I will cover everything about GDPR.
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Tuesday, May 21, 2019 · 10:30 AM MDTIn this training I will cover everything all things admin. We will go over everything in the admin dashboard from setting up agents to configuring proactive chat and channels.