Our mission is to enable financial institutions to assess their competitive position, identify market opportunity and positively impact share, margin, risk & operational execution through Bank Peer Benchmarking and Omnichannel Banking Research.
Our data driven solutions and insights provide consumer lenders real-time benchmarking equipping them to :
• Better understand their competitive position
• Take the heavy lifting out of their competitive analytics and pricing management
We track the following types of consumer lending:
Home Equity, Small Business, Unsecured, Personal Loans & Liens, Auto, Fintech
Our Omnichannel Banking Research allows institutions to competitively benchmark their customer experiences across all channels, including:
• Digital channels
• In-person channels
• Telephone channels
Leveraging real accounts from thousands of consumers and small businesses, we benchmark the customer experiences of: Banks, Big Techs, Fintechs, Credit Card Providers, Credit Unions, Lenders, and More.
✔Assess your competitive position;
✔Identify your market opportunity;
✔Positively impact your share, margin, risk and operational execution.
Through customer experience research, benchmarking and applied analytics, we provide you with actionable insights that are:
✅ Timely
✅ Specific
✅Comprehensive
✅Comparable
Together, we find where it hurts, and we determine what's the solution.
Let's talk today to see how we fit.
