Exploding volumes of data and increasing consumer expectations and digital readiness have moved artificial intelligence (AI) from what was once theoretical to an experience necessity. AI is increasingly being leveraged across the value chain and is transforming the way companies do business. Almost three out of four business decision-makers believe AI will be the business advantage of the future.
In this session, you will learn how AI can be used to:
* Deliver a more consistent and efficient customer experience to grow and expand relationships;
* Reduce servicing costs, while increasing servicing effectiveness; and
* Mine data for more actionable customer insights.