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Wed, Sep 23, 2020 · 4:00 PM · 1 hour

Is your UC/CX infrastructure achieving the height of innovation?

Wed, Sep 23, 2020 · 4:00 PM · BST
About This Webinar

Between growing demand and mounting pressure to reduce costs, optimising CX/UC solutions to improve efficiency and innovate contact center service becomes crucial.

Join our CX/UC innovation webinar to learn how to cut costs and drive innovation in CX/UC systems using the right auditing and automation solutions.

  • Technology - Learn about auditing and automation solutions that improve oversight and transparency into CX/UC platforms.
  • Oversight - Gain visibility over CX/UC infrastructure and learn how to reduce costs and improve efficiency in CX services.
  • Integration - Incorporate auditing and automation solutions seamlessly into CX/UC infrastructure.
  • Audits - Gain insight into sophisticated audit solutions that improve operational oversight and help build CX/UC innovation.
Who can view: Everyone
Webinar Price: Free
Featured Presenters
Webinar hosting presenter Blackchair
Director Global Channels
With over 30 years of experience in global sales, Gene Reynolds is entrusted by Blackchair with vital tasks like promoting production and conflict resolution with other partners.

His specialties include communications technology, process mapping and project management, along with his years of expertise in customer insight management.
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