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How to capture and serve clients better in the new work-from-home age

Thu, May 7, 2020 · 4:00 PM · Eastern Time (US & Canada)
About This Webinar

Consumer expectations are higher than ever, thanks to Amazon, Uber, Instacart, and other gimme-it-now megabusinesses. These expectations are hard enough for attorneys to meet in "normal times." Now, lawyers who suddenly find themselves running remote firms are also supposed to maintain near-instant responses and case updates? Yep.

But don't fret. From auto-text responders to website chats, virtual receptionists to case management solutions, shared calendars to online payments, there are many heavy hitters in each major category of "remote work tools" that facilitate better lead conversion and happier clients. Most even come in at a surprisingly minor price, thanks to wide adoption and extensive competition.

After trying so many themselves and hearing from the clients they work with, Maddy Martin of Smith.ai and Sonia Lakhany of Lakhany Law are here to spare you the extra time that extensive research requires. They'll guide you in selecting and implementing essential resources to help you run a responsive and revenue-generating law firm, remotely.

Who can view: Everyone
Webinar Price: Free
Featured Presenters
Webinar hosting presenter
Head of growth and education for Smith.ai
Maddy Martin is the head of growth and education for Smith.ai, which provides law firm communication & intake services for phone, web, and SMS text. She has spent the last decade growing tech startups from New York to California, and has expertise in digital marketing, small business communications, lead conversion, email marketing, SEO & content marketing, social media, comarketing, and event marketing. Maddy can be reached at maddy@smith.ai and on LinkedIn.
Webinar hosting presenter
Founder of Lakhany Law, PC
Sonia Lakhany is the founder of Lakhany Law, PC, an award-winning trademark law firm and focuses her practice on counseling business owners on how to use trademark registrations to protect their catchy business names, logos, and tag lines. In addition to managing her firm, Sonia also teaches other attorneys to practice trademark law, market, and work smarter, not harder. She is considered a national expert in her field, as her work has been recognized and featured by numerous media outlets such as Bloomberg, Entrepreneur Magazine, Glamour Magazine, Business News Daily, and CBS. Sonia can be reached via her website www.lakhanylaw.com and on Instagram via @trademarklawyerlady.
Documents
PDF
clio-infographic-smith-ai-2019-pdf.pdf
PDF
Smith.ai_Communication_Library_Sep_2019.pdf
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