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Beyond the Numbers: Redefying Accounting with Empathy, Education & Client Connection

About This Webinar

The commoditization of accounting services threatens to reduce practitioners to data processors competing solely on price. Join Felicity Bellmunt from TaxEspresso as she demonstrates how empathy transforms transactional relationships into trusted partnerships that command premium fees. Discover why clients choose advisors who understand their fears, frustrations, and aspirations over those who simply process their numbers faster. Learn practical frameworks for building genuine connections, educating clients as strategic partners, and positioning your expertise as invaluable guidance rather than compliance obligation. Transform from order-taker to trusted advisor through the power of human connection in an increasingly automated world.

Agenda
  • Building empathetic client relationships that resist price competition
  • Educational strategies that position expertise as premium value
  • Practical communication techniques for deeper client engagement
  • Differentiating through human connection in AI-driven markets
Who can view: People who registered for the webinar only
Webinar Price: Free
Featured Presenters
Webinar hosting presenter

Felicity Bellmunt

Founder & Director, Tax Espresso
Felicity Bellmunt is a Chartered Accountant, Tax Strategist, and Founder of Tax Espresso with nearly two decades of experience in corporate and specialist tax. She’s worked with everyone from startups to multi-entity groups, guiding them through complex strategy and compliance — without the jargon or overwhelm. Through Tax Espresso, Felicity is reshaping how accountants connect with clients, leading with empathy, clarity, and education to empower business owners with confidence.
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Hosted By
The Access Group webinar platform hosts Beyond the Numbers: Redefying Accounting with Empathy, Education & Client Connection

The Access Group

Join us to keep your accounting team up to date with important updates and professional development.
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