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Let’s talk… End-user experience

Tue, Aug 10, 2021 · 2:00 PM · London
About This Webinar

Bring objective monitoring to one of the most subjective areas of IT

Every IT department suffers; the constant tirade of end-users with frustrations around their experience. Perhaps their device is slow, their connection poor, or access to a particular service is unreliable. Whatever the variant, experience issues are notoriously difficult to diagnose and replicate. Determining if a problem actually exists or if it is down to user error is the biggest challenge.

From the user perspective, it’s a frustrating cycle requiring substantial amounts of time to demonstrate the issue, and often leads to an unresolved dead-end.

What if there was a solution?

Join us for this episode of Let's talk Data UK! to learn about user experience monitoring; an objective and low-impact measure of all aspects of the end-user experience. We’ll be joined by colleagues at Lakeside, a leading user-experience monitoring solution.

We’ll explore:
- How to improve outcomes for end-users and reduce support load on IT teams
- How to access detailed but intelligent information on user experience
- How to roll back to a point-in-time, when the issue occurred
- How real-time monitoring can automatically identify and proactively deal with issues
- A live demo of user-experience software

Let’s talk Data! UK brings you cutting-edge insights on the hottest topics in enterprise IT.

Tailored specifically for a UK audience, these live, interactive sessions will be fronted by leading minds from the UK and beyond, and cover the latest developments, trends and technologies that are driving enterprise IT strategies today.

Categories:
SCIENCE & TECH
Who can view: Everyone
Webinar Price: Free
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Hosted By
Proact webinar platform hosts Let’s talk… End-user experience
Proact is Europe’s leading specialist in data and information management with focus on cloud services and data centre solutions. We help our customers to store, connect, protect, secure and drive value through their data whilst increasing agility, productivity and efficiency.
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