This webinar is part of an eight-part Off-Premise Boot Camp series. Register for the series here: https://www.bigmarker.com/series/off-premise-boot-camp1/series_details
The traditional foodservice "steps of service" have been turned on their head, but guests still demand and deserve a great experience. Even in the world of social distancing and contactless delivery, hospitality is as important as ever to keep your customers happy and coming back. This episode will demonstrate how to excel in the new world of service experience, focusing on key elements of the customer touch point journey from phone calls to follow-ups.