With labor shortages impacting all aspects of foodservice operations, managers must turn to alternative methods of recruiting. Knowing the cultural needs and concerns of today’s diverse and multicultural workforce can help build a pipeline of talent for the long-term. There may not be enough workers to staff every restaurant, but if you are “culturally fluent” and engage potential workers with authenticity, you can find and keep the best talent.
Gerry Fernandez, Founder and President of The Multicultural Foodservice & Hospitality Alliance will make the case that being “culturally fluent” is the most important competency for successful recruitment and retention. Backed by research and data, two diverse business leaders will share how they are winning the talent battle by knowing how to engage and connect with diverse communities to staff their restaurants.
This webinar is approved for 1 Continuing Education Hour by the American Culinary Federation (ACF), and 1 Continuing Education Unit by the Foodservice Consultants Society International (FCSI). Please contact firstname.lastname@example.org after you've attended the session to request a certificate of attendance.