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Plan. Respond. Command: The Next-Gen Digital Solution for Improved Incident Response

About This Webinar

Plan, respond, command, brings the transformative power of a modern incident response platform by optimizing your preparation, on-scene management, and post-incident reporting tools. Gain exclusive insights into the solutions that redefine your agency’s operational backbone, making every response faster, intuitive, and more efficient.

Don't miss this opportunity to reimagine your approach to response and embrace a future-proof platform that propels your operations into the future of fire response & RMS software.

Key Takeaways:

  • Plan: Equip responders with key pre-incident insights for proactive readiness, pre-plans, hydrants, and occupancy data.
  • Respond: Through our responder dashboard, diminish response times, and streamline resource accountability through automated CAD connections.
  • Command: Access a digital command board for effective resource management, transparent tactical decisions, less radio traffic, and a safer scene for your first responders.
  • Reporting & After-Action Reports (AAR): Capitalize on data analytics for succinct post-incident wrap-ups and improved accountability.
Who can view: Everyone
Webinar Price: Free
Featured Presenters
Webinar hosting presenter
Senior Product Expert, First Due
First Due Senior Product Expert, Ronny Smith specializes in Pre-planning, Response, Incident Command, Training, and Hydrants, bringing over 25 years of experience from Central Kitsap Fire and Rescue. With 8 years of IAFF Leadership at CKFR, Ronny is dedicated to serving his community and fellow firefighters. Since the early days of First Due, he has been instrumental in the company's product development. Currently, a Captain, Ronny has been honored as Firefighter of the Year twice and recently received the Distinguished Service Medal for his exceptional contributions to Kitsap County.
Webinar hosting presenter
Solutions Consultant - First Due
First Due Solutions Consultant Mike Gority has been in Fire/EMS for 30 years, first as a career Firefighter/Paramedic in the Tampa Bay area of Florida, then later EMS on the Oregon Coast. Mike is a field-tested expert in the areas of data management and analysis, operations and training, GIS education, and Fire/EMS Software in general.
Webinar hosting presenter
First Due Product Manager
Kyle Nelligan is an experienced fire service professional based in Wilmington, North Carolina. With a passion for improving emergency response operations, Kyle has dedicated over nine years to serving as a Lieutenant for the City of Wilmington Fire Department. In 2020, Kyle transitioned to First Due as a client success manager and has since expanded his expertise by joining the First Due product team. His areas of focus include pre-plans and hydrants with a concentration on leveraging critical data for situational awareness. Kyle's exceptional communication and field experience allow him to excel in supporting fire & EMS professionals.
Webinar hosting presenter
Strategic Advisor for National and International Programs at IAFC
Jeff Dulin is the Strategic Advisor for National & Global Programs for the International Association of Fire Chiefs. Jeff also oversees several of the IAFC’s GIS Projects where he works on programs that collect, analyze and disseminate information. In this role, Jeff oversees all Technology Research Projects and data development tools for use prior to and during disasters. Jeff Works closely with State, Local, and Federal partners in the GIS arena to help bring real-time data sharing from the field to decision-makers. Jeff has been very active in the disaster response arena deploying to dozens of national disasters as part of Incident Management Teams and was the Deputy Operations Chief for the 2012 Democratic National Convention in Charlotte, NC.

Prior to the IAFC, Jeff retired as the Deputy Chief of the Charlotte Fire Department after 33 years where he served as a Deputy Chief for the last 14 years over the Communications, Training, EM / Homeland Security, and Special Operations Divisions. Jeff has spoken Nationally and Internationally on Disaster and Homeland Security and Emergency Management issues. Jeff serves on three Federal Committees overseeing National Standards for Homeland Security, Emergency Management, and Active Shooter Events. Jeff holds a BA in Fire Administration from the University of Maryland and is a Graduate of the Naval Postgraduate School with a Master's in Homeland Defense and National Security. Jeff has presented Internationally in the UK, EU, Australia, and the Middle East for many years.
Hosted By
International Association of Fire Chiefs webinar platform hosts Plan. Respond. Command: The Next-Gen Digital Solution for Improved Incident Response
The International Association of Fire Chiefs represents the leadership of over 1.2 million firefighters and emergency responders. IAFC members are the world's leading experts in firefighting, emergency medical services, terrorism response, hazardous materials spills, natural disasters, search and rescue, and public safety legislation. Since 1873, the IAFC has provided a forum for its members to exchange ideas and uncover the latest products and services available to first responders.