Harnessing Conflict for Better Teams and Better Results with Jeffrey Range

OVERVIEW:

Regardless of what you produce, teams are the foundation of businesses. Proactively using conflict can strengthen teams’ ability to communicate and create agreements, ideas, products, and services. This workshop will show you how managing interpersonal conflict in teams can optimize performance and reduce costs, while giving you basic tools to understand a conflict and strategies to approach it.

BENEFITS OF ATTENDING:

- Learn positive and negative impacts of conflict on teams and organizations

- Learn three tools to better understand the mechanics of conflicts

- Learn the basics of uncovering root causes of interpersonal conflict

- Learn the 5 conflict management strategies and when they should be employed